Reference: Capolupo, N., Palumbo, R., Adinolfi, P. (2022). All that Glitters is not Gold. Exploring Virtual Team Adoption in the Covid-19 Era. International Journal of Entrepreneurial Knowledge, 10(1), 46-64. doi: 10.37335/ijek.v10i1.148




Virtual Team, Organization, Covid-19, Remote working, SMEs


The lockdown triggered by the Covid-19 pandemic forced organizations to cope with relevant economic costs. Alongside generating huge financial burdens, the pandemic fostered the adoption of new routines and technologies to dynamically respond to these threats by making use of all possible organizational resources to survive the crisis and its consequences on organizational processes. Adopting Virtual Teams (VTs), SMEs leverage digital technologies (DTs) to promote human resource capital and to enhance organizational resilience increasing their ability to overcome current challenges pivoting on human-machine binomial. The study adopts an in-depth qualitative approach. A combination of data and interviews of n.9 senior managers from three different SMEs operating in Campania, Southern Italy, was accomplished. Research findings offer various suggestions for a balanced implementation of VT innovation among SMEs. Firstly, it is still unclear whether the forced VT adoption in such a limited timeline has affected or not both VT performance and members personal sphere. Secondly, constructs emerged from this study can nourish the debate on VT, by querying the literature to confirm or disconfirm them for an empirical assessment. This contribution has emphasized the lack of studies on the impact of VTs in crisis contexts, and it configure itself as a checkpoint from which starting a future research agenda development.

Author Biographies

Nicola Capolupo, University of Salerno, Salerno, Italy

Dr. Nicola Capolupo is a Research Fellow of Business Organization and Adjunct Professor in Tourism Business Organization at the University of Salerno. His research interests cover Virtual Teams, Tourism Organization, Healthcare Organization, Occupational Health, Public Administration, Communication and Organizational Behaviour, HR Management.

Rocco Palumbo, University of Rome, Rome, Italy

Dr. Rocco Palumbo is a Senior Researcher of Organizational Behavior and Theory at the University of Rome Tor Vergata, Italy. His research interests include Human Resource Management, Team Performance Management, and Workplace Discrimination. He has published in international journals such as Administrative Sciences, Current Issues in Tourism, Futures, Food Policy, Health Services Management Research, International Journal of Educational Management, International Journal of Healthcare Management, International Journal of Organization Theory and Behavior, International Journal of Public Sector Management, International Journal of Tourism Research, Journal of Cleaner Production, Journal of Health Management, Journal of Health Organization and Management, Policy and Society, Public Management Review, Studies in Higher Education, Sustainability, and The TQM Journal.

Paola Adinolfi, University of Salerno, Salerno, Italy

Prof. Paola Adinolfi is Full Professor of Organization Studies at the Department of Management & Innovation Systems, University of Salerno, Italy. She is the scientific coordinator of the Master Course in Leadership and Management of Healthcare Organization (DAOSan) and the chair of the Interdepartmental Center of Research in Economics, Management and Law of Public Sector Organizations. Her main research area covers Healthcare Organizations, Leadership and Organizational Behaviour, Occupational Health, Decision Making, Public Administration, HR Management